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Driving digital transformation in Life Sciences — and the organizational shifts that come with it.

Digital initiatives in Life Sciences change far more than tools.

They reshape processes, roles, collaboration, decision-making and compliance-critical workflows.

We help organizations navigate this complexity — creating clarity, alignment and adoption across teams, functions and sites.

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Our approach combines structured OCM, clear communication and human-centered engagement to ensure that transformation becomes real in day-to-day operations.

What we do

Digital transformation impacts:

  • how teams work

  • how responsibilities shift

  • how cross-functional processes connect

  • how decisions are made

  • how information flows

  • how compliance is ensured

Our role is to guide this human and organizational side of change — with clarity, structure and involvement.

OCM strategy & structure

Direction, governance, roles, alignment and readiness for digital change.

Change Story & communication

Narratives and messages that make transformation understandable, relatable and purposeful.

Engagement & enablement

Key Users, Change Agents and leadership involvement that build ownership and confidence.

Debt Reduction Strategies

Support during rollout waves, preparation of teams, alignment across functions and reinforcement of sustainable ways of working.

What we do

Digital transformation impacts:

  • how teams work

  • how responsibilities shift

  • how cross-functional processes connect

  • how decisions are made

  • how information flows

  • how compliance is ensured

Our role is to guide this human and organizational side of change — with clarity, structure and involvement.

We do not replace training or operational functions — we enable them through alignment, communication, clarity and adoption-focused support.

Typical challanges we help solve

  • slow or inconsistent adoption of new systems and workflows

  • lack of clarity around roles and expectations

  • resistance or uncertainty among teams

  • unclear or overly technical communication

  • misalignment across sites, teams or functions

  • friction between global and local needs

  • insufficient readiness for rolloutschange fatigue

  • missing reinforcement mechanisms for long-term success

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Typical challanges we help solve

slow or inconsistent adoption of new systems and workflows

lack of clarity around roles and expectations

resistance or uncertainty among teams

unclear or overly technical communication

misalignment across sites, teams or functions

friction between global and local needs

insufficient readiness for rollouts

change fatigue

missing reinforcement mechanisms for long-term success

The pulse change model

A structured orientation for planning, delivering and sustaining change.

Every transformation is different.

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We tailor our support to the needs, scope and maturity of your project — from targeted communication support to full OCM workstreams.

The Pulse Change Model provides a flexible structure that guides our work:

0. Listen — Insight & Assessment

Understanding context, risks, impacts and stakeholder needs.

1. Define — Strategy & Architecture

OCM strategy, governance, roles, roadmap and guiding principles.

2. Align — Narrative & Communication

A strong Change Story, clear messaging and leadership alignment.

3. Activate — Engagement & Enablement

Mobilizing Key Users, Change Agents and leadership.

4. Deliver — Change Delivery & Adoption Support

Hands-on support during rollout waves, communication, local activation and readiness building.

5. Sustain — Monitoring & Reinforcement

Adoption metrics, pulse checks, reinforcement strategies and scaling best practices.

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What this means for your organization

impact

Higher adoption

Teams understand, accept and use new systems and workflows faster.

Faster implementation & smoother rollouts

Clear expectations, less friction, fewer delays.

Clear roles & responsibilities

People know what changes, why and what is expected of them.

Reduced resistance & higher engagement

Uncertainty turns into clarity, ownership and confidence.

Stronger leadership alignment

Consistent messages and priorities across levels.

Measurable business value

Quality, efficiency and speed improve only when people adopt and sustain new ways of working.

Project examples (anonymized)

We bring experience from large-scale digital transformation programs in the Life Sciences industry.

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These examples represent the type of initiatives to which we have contributed our OCM and communication expertise — often as part of cross-functional project teams or together with consulting partners:
 

  • Global LIMS rollout across multiple sites

  • MES pilot & rollout preparation

  • Digital quality transformation (QMS modernization)

  • Change Story & communication for global operations

  • Digitalization readiness & impact assessment


Further insights can be shared in conversations, respecting confidentiality obligations.

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