Typical challanges we help solve
slow or inconsistent adoption of new systems and workflows
lack of clarity around roles and expectations
resistance or uncertainty among teams
unclear or overly technical communication
misalignment across sites, teams or functions
friction between global and local needs
insufficient readiness for rollouts
change fatigue
missing reinforcement mechanisms for long-term success
Privacy Policy
Pulse Change S.L. (operating under the brand “Pulse Change Consulting”)
Last updated: January 2026
1. General information
We take the protection of your personal data very seriously.
This Privacy Policy explains how personal data is processed when you use our website, in accordance with the EU General Data Protection Regulation (GDPR) and applicable European data protection laws.
2. Data controller
The controller within the meaning of Art. 4(7) GDPR is:
Pulse Change S.L.
(operating under the brand “Pulse Change Consulting”)
CL. Pelleteria, 7, Almudaina P2B
07001 Palma
Illes Balears, Spain
Email: contact@pulsechangeconsulting.com
Phone: +49 176 43312031
Tax Identification Number (NIF): B23888076
VAT ID: ESB23888076
3. Contact for data protection
If you have any questions regarding data protection or wish to exercise your rights, please contact us at:
contact@pulsechangeconsulting.com
A Data Protection Officer has not been appointed, as this is currently not required under Art. 37 GDPR for our activities.
4. Your rights
Under the GDPR, you have the following rights:
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Right of access (Art. 15 GDPR)
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Right to rectification (Art. 16 GDPR)
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Right to erasure (Art. 17 GDPR)
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Right to restriction of processing (Art. 18 GDPR)
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Right to data portability (Art. 20 GDPR)
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Right to object to processing based on legitimate interests (Art. 21 GDPR)
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Right to withdraw consent at any time (Art. 7(3) GDPR)
To exercise your rights, simply send us an informal email.
5. Right to lodge a complaint
You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data violates the GDPR.
The competent supervisory authority in Spain is in particular:
Agencia Española de Protección de Datos (AEPD).
6. Hosting
Our website is hosted by Infomaniak Network SA.
Infomaniak processes personal data on our behalf on the basis of a data processing agreement pursuant to Art. 28 GDPR.
Servers are located in Switzerland and/or the European Union.
Switzerland is recognized by the European Union as providing an adequate level of data protection.
We may use carefully selected service providers (processors) who support us in operating and maintaining the website in accordance with Art. 28 GDPR.
7. Website access data / server log files
When you access our website, the following data is processed for technical reasons:
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IP address
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date and time of access
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pages accessed
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browser type and operating system
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referrer URL
Purpose: technical provision, security and stability of the website
Legal basis: Art. 6(1)(f) GDPR (legitimate interest)
Retention period: up to 7 days
8. Contact form and email contact
If you contact us via the contact form or by email, we process the data you provide (e.g. name, email address, message) in order to respond to your inquiry.
Legal basis:
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Art. 6(1)(b) GDPR (pre-contractual measures), or
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Art. 6(1)(f) GDPR (legitimate interest in communication)
The data will be deleted once your inquiry has been fully processed, unless statutory retention obligations apply.
9. Appointment scheduling via Calendly (future use)
If we use Calendly in the future to schedule appointments, personal data (e.g. name, email address, appointment details) will be processed when you voluntarily use this service.
Legal basis: Art. 6(1)(b) GDPR (performance of contract / appointment scheduling)
Any transfer of data to third countries will only take place under appropriate safeguards (e.g. EU Standard Contractual Clauses).
10. Newsletter and content (future use)
If we offer a newsletter or downloadable content (e.g. whitepapers) in the future, your personal data will be processed solely on the basis of your explicit consent.
Legal basis: Art. 6(1)(a) GDPR
Registration will be carried out using a double opt-in procedure.
You may withdraw your consent at any time with effect for the future.
11. Cookies and consent management
Our website uses cookies.
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Strictly necessary cookies are required for the operation of the website.
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Optional cookies (e.g. analytics or marketing cookies) are only set with your consent.
Consent is managed via the cookie consent tool provided by Wix and can be withdrawn or adjusted at any time via the cookie settings
[PLACEHOLDER: insert exact name/link of cookie settings button as displayed on the website].
12. Analytics / tracking
We currently do not use any analytics or tracking tools.
If analytics tools are implemented in the future, this will only take place with your prior consent pursuant to Art. 6(1)(a) GDPR.
This Privacy Policy will be updated accordingly.
13. Social media links
Our website contains links to external social media platforms (e.g. LinkedIn, Instagram).
No data is transmitted to these platforms when you simply visit our website.
Data is only transmitted when you actively click on the respective link.
The privacy policies of the respective providers apply.
14. Updates to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect legal requirements or changes to our website and services.
What we do
Digital transformation impacts:
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how teams work
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how responsibilities shift
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how cross-functional processes connect
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how decisions are made
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how information flows
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how compliance is ensured
Our role is to guide this human and organizational side of change — with clarity, structure and involvement.